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Your First Tree Order Just Got Merrier
TREE CARE
Trees are natural perishable products and each one is unique. The following tips will help you maintain a healthy tree during the holidays. Trees begin to age once brought indoors. Access to water, heat, humidity all play a role longevity of ‘freshness’. Even a tree that is well looked after may dry out and droop a bit quicker than expected.
Please monitor your tree regularly for both stability and water level. If you ever have concerns about the tree’s balance or safety, contact us right away — our crew will be happy to perform a complimentary tree check.
Before setup, ensure all branches are trimmed away from the stump area where the stand bolts secure the tree. The base of the trunk should rest firmly on the stand spikes. After setup, double-check stability — trees can shift slightly over time, especially after decorating or if bumped by pets.
Throughout the season, keep an eye on both stability and water levels to ensure your tree stays safe, fresh, and beautiful. If you’re ever unsure, give us a call and we’ll send our team for a courtesy inspection.
KEEP YOUR TREE FRESH
- Trees may retain some summer growth and often shed needles if they are damp or not shaken well out at harvest - this is not a concern or indicative of an unhealthy tree
- Consider adding a humidifier in the room and turning the thermostat down
- Avoid heat and air from blowing near the tree
FRESHNESS TEST
Bend a needle from the tree
- If fresh, fir needles snap and pine needles bend but will not break
- If you pull along a branch, the needles should stay put
Not all trees drink much water - if yours doesn't, that doesn't necessarily mean it'll dry out early.
You can try pouring hot water (not boiling) into the stand to loosen any sap that sealed the bottom of the stump.
HOW TO WATER YOUR TREE
- We cut the trunk before delivering your tree. Put the tree in water as soon as possible upon delivery (max 2- 3 hours or recut)
- If you can't set it up right away, store your tree in a cool place (maximum 2-3 days to preserve freshness)
- Use a high-quality stand that's stable and big enough for your tree. It must contain enough water
- Do not whittle the trunk to fit the stand as the outer layers absorb water best
- Check the water level daily (the trunk should always be in the water)
ADDDITIONAL CARE TIPS
- Keep your tree away from heat sources like fireplaces and heaters
- Avoid overloading circuits with too many light strings
- Turn off the lights when you're not home or sleeping
- A humidifier can help keep your tree moist
- Check your lights for frays or worn strings
- Use LED lights as they produce less heat
